Fully Integrated Tool Kit
WISE-BACK™ has been designed from the ground up, seamlessly combining various hardware—user interface devices, measuring tools and cameras—into a fully-integrated tool kit. The software allows the user to easily switch between the desktop, headset, tablet and phone depending on the task. The system is built to expand in order to support additional tools and cameras.
Remote Expert Access
WISE-BACK™ leverages a broader pool of knowledge. Users in the field or at a base station can reach out to a remote expert for assistance at any time. WISE-BACK™ allows users to invite technical expertise from outside of the system. This gives remote experts temporary access to only relevant data enables them to get up to speed without compromising the security of sensitive information. Fully integrated cameras allow remote experts to gain the real-time perspective of the field user and provide guidance through a complex task.
Base Station Communication
Stay connected to the materials that matter most when you need them with WISE-BACK™. Base station communication allows users to access resources while in the field. The system allows for hands free annotation and illustration on shared media, speeding up communication and limiting the number of excursions. The field user can still fully function independently from the base station.
Cloud Based Data Repository
Move forward with the confidence that your data will be reliable and secure with WISE-BACK™. Cloud-based data repository ensures that users can always access the data that is essential to them in real time. Accessing what is important to your team has never been easier.
Custom Forms
Store form data intelligently with WISE-BACK™. Custom forms allow collected data to be used in multiple ways such as data mining and faster searching. Use the collected data to create output to match your current documents or generate new outputs and documents on the fly. The user interface also allows for efficient form validation and flagging.
Customer-Managed Hierarchy
WISE-BACK™ helps your team stay focused by filtering only the data relevant to them. Customer-managed hierarchy is designed to fit the unique needs of a diverse user base so that each user has a smooth experience. This enhances security as the system also prevents users from accessing data not related to their assigned tasks.
Network Data Collection
Stay organized and connected with WISE-BACK™. Networked data collection keeps everyone on the same page by allowing users to easily swap form completion between team members. Bring team members up to speed quickly by linking media within form submittals and associating the media with specific questions in the form so they can be identified within context, rather than searched for.